INVITRO – laureate of 2017 Russian Federation Government Award for Quality
On the assignment of Russian Federation Government Award for Quality
INVITRO was assigned the 2017 Russian Federation Government Award for Quality by the Order of Prime Minister Dmitry Medvedev No. 1322 as of 1st November 2017. The Award is annually assigned to organizations for outstanding achievements in products and services quality and for the implementation of highly effective quality management methods.
Assignment of the 2017 Russian Federation Government Award for Quality is an acknowledgment of the role of private laboratory medicine in the Russian healthcare system.
Experts audit of the company as part of the Award contest has once again confirmed the reliability and highest standard of services quality, which allowed INVITRO to gain well-earned recognition at State level.
INVITRO has adopted and successfully implements Quality Policy based on meeting the requirements of international standards, multi-level personnel training and employment of the latest achievements in laboratory diagnostics.
Daily internal checks are run in INVITRO to assess the quality of current analyses. INVITRO also regularly takes part in several external quality audits to reconfirm the validity of results:
Federal System of External Quality Audit for clinical laboratory tests
INVITRO maintains maximum accuracy for all stages of laboratory testing
Works only with test systems of leading global manufacturers, uses only test methods registered in Russia, and does not use surrogate reagents
Employs single-use vacuum systems to extract materials, unique bar code system that excludes mixing up test tubes
Conducts double confirmation of all tests’ results both technological and medical. Provides confirmation tests for positive screening results.
Strictly observes required temperatures for biological material for three delivery options – by rail, by road, by air
International Quality Verification
In 2016, INVITRO joined the international quality assessment program SIX SIGMA provided by US company Westgard QC Inc. This means that the quality system of INVITRO lab tests is at global leaders’ level – errors are statistically possible in 3.4 (three point four) cases per million.
SIX SIGMA methodology is acknowledged by the World Health Organization (WHO). INVITRO became the first company to conduct this quality control program not only in Russia, but all over Europe. In December 2018 the company was assigned the new certificate valid till December 1, 2019.
Equipment and reagents
INVITRO management and experts have studied modern technologies in laboratory equipment since 1995. In 22 years, the INVITRO quality system practically became the industry standard.
INVITRO is an innovative company, employing the most modern equipment of global manufacturers. Analyzers in the laboratories are united by SafirLIS lab information system, unique for Russia, adapted for INVITRO by Swedish company PROFDOC LAB AB. SafirLIS provides reliable registration, storage, and quick access to test results.
Most processes in laboratory complexes are automated providing high productivity and accuracy.
INVITRO builds partner relations with the leading global and Russian manufacturers of modern medical and laboratory equipment, reagents and materials. Among INVITRO partners are such leading companies as Abbot, Roche, Sysmex, Vector-Best, and others.
Over 29 000 people turn to INVITRO offices daily; 143,000 tests are performed on the average. Quality standards are the same everywhere so patients can be sure of high-quality service coming to any office whatever the city or country.
The history of success
INVITRO is the first medical company in Russia to start a private independent laboratory.
Over 20 years, the company received more than a hundred professional awards, including:
Best Supplier of the Year – Best supplier of medical services, State Order award
Brand of the Year – Medical Services, golden award
Consumer Rights and Service Quality award
First place in nomination Private Medical Organizations, Confidence, and Co-operation in Health Care ranking
Trade Mark No. 1 in Russia – People’s Trust Award